Reflections from The Three Bells: S5#8
Title
Behind the scenes: AI in the museum workplace…
Contributor
Hilary Knight
In this episode of Reflections from The Three Bells, Hilary Knight explores how AI is already quietly transforming museum work and why cultural leaders must move quickly to align practice with values, ethics, and transparency.
Date of Recording
14 July 2025
Date of Publication
14 August 2025
[00:00:00]
THEME MUSIC
[00:00:05]
Hilary Knight: Hello, and welcome to The Three Bells. This podcast is part of the fifth season produced by AEA for the Global Cultural Districts Network. The focus is, as always, the relationship between cultural and urban life, and the ways in which cultural life contributes to urban vitality and vice versa. The series and supporting materials can be found at www.thethreebells.net. And if you like our content, please subscribe and give us a positive review wherever you get your podcasts.
I'm Hilary Knight, a Senior Associate with AEA Consulting, and this is reflections from The Three Bells.
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External Links
Developing responsible AI practices at the Smithsonian Institution (AI values framework)
The Museums + AI Network: Open-access toolkit for museum AI ethics
Arts Council England’s Responsible AI Toolkit for creative organizations
Three Bells S4:E10 – The responsible adoption of AI (Rob Cawston, NLS)
Museums Association guide: Ethical approach to AI, referencing the Smithsonian’s statement
+ Correction: The Museum of the Future is based in Dubai (not The Museum of Tomorrow)
About our Contributor
Hilary Knight is a creative leader with over 20 years of experience driving strategy, innovation, and digital transformation for cultural organisations worldwide. Currently a Senior Associate with AEA Consulting, she has held senior roles at the BBC, Channel 4, Film4, and Tate, where she led pioneering initiatives that embedded digital thinking and expanded audiences. +
